Privacy Policy

Last updated: June 3, 2026

Information We Collect

We collect information you provide directly to us when you fill out a form, request a quote, or communicate with us. This may include your name, email address, phone number, event details, and any other information you choose to provide. We also automatically collect certain technical information when you visit our site, such as your device type, browser, pages viewed, and referring source, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process your requests, send you related information including confirmations and invoices, respond to inquiries, and communicate with you about products, services, offers, and events.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to understand site activity and improve our marketing. This includes Google Analytics and Google Ads, and may include call tracking through CallRail. These tools help us measure how visitors find and use our site. You can accept or decline non-essential tracking through our cookie banner, and you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Text Messaging (SMS)

By providing your mobile phone number and opting in, you consent to receive text messages from Krisp Events related to your inquiry, quote, event coordination, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or reply HELP for assistance. Consent to receive text messages is not a condition of any purchase. We do not sell or share your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes. Carriers are not liable for delayed or undelivered messages.

How We Share Your Information

We share information with trusted service providers who help us operate our business, such as our event management system (Tripleseat), analytics and advertising providers (Google), and our communications provider (Twilio), only as needed to provide our services. We may also disclose information to comply with legal obligations, resolve disputes, or enforce our policies. We do not sell your personal information.

Security and Privacy for New York Residents

We are committed to protecting the privacy and security of New York residents’ personal data. Pursuant to the NY SHIELD Act (N.Y. Gen. Bus. Law § 899-aa and § 899-bb), we maintain robust data security programs. This includes strict access controls, encryption protocols, and regular assessments of our digital infrastructure to prevent data breaches. We do not sell your private information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Choices

You can opt out of non-essential cookies through our cookie banner, unsubscribe from texts by replying STOP, and opt out of marketing emails using the unsubscribe link in any message.

Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@krispevents.com.